Our site is currently undergoing maintenance.
We apologize for any interruptions in your training.
Our site will be undergoing scheduled maintenance on Monday, 21 June from 08:00 to 17:00 (EDT). Please plan your training sessions accordingly.
Hello
It appears that your CAC/PIV is either not in the reader or is not being detected. You will need a CAC/PIV in order to access this website.
Please insert your CAC/PIV into the reader and try the following troubleshooting steps:
- Close all your browser windows, open a new browser session and clear your cache.
- Make sure your CAC/PIV is inserted into the reader, and then type https://syndicus.virtualondemand.net in the browser address bar to navigate to the site directly. You should see the prompt to select your CAC/PIV certificate. If you do not see this prompt, or if selecting the certificate causes an error that says the page cannot be displayed, please email our helpdesk for further assistance.
- If you do get the prompt to select your CAC/PIV certificate, select the appropriate certificate and click OK. Enter your PIN. The login screen will appear and you can now log in with your username and password. You will then be prompted to enable CAC/PIV login. Click Login here. If you do not see this screen and are instead returned to this screen, email our helpdesk for further assistance.
Please log in after the maintenance period.
We apologize, but current student volume has reached peak capacity.
Please try again in a few minutes or return to the site during non-peak hours (before 8AM or after 5PM ET) when the student load is lighter.
We're sorry, but the system has reached the maximum number of allowed students. Please contact the help desk for additional assistance.
Your account is currently inactive.
Your account has been suspended.
Please contact helpdesk@nacon.com for further information.
Your account has not yet been activated.
Your purchase and registration are in good shape. You have no further action at this time.
Your instructor will activate your account and you will receive an email that you have been approved to access the Syndicus NACON Cyber Academy and begin your training.
If you have any questions, please email helpdesk@nacon.com.
Your account has not yet been activated.
You will not be able to log into the site until your account is activated.
You will receive an activation email. You must click on the link in this email to activate your account. If you do not receive your activation email within 24 hours, please email helpdesk@nacon.com so that we can verify your user information and manually activate your account. (Note: Occasionally, spam filters will place emails from this site in your junk email folder. You may want to check this folder for your activation email prior to contacting helpdesk for assistance.)
If you have any other registration questions, please email helpdesk@nacon.com.
Your account has not yet been activated.
You will not be able to log into the site until your account is activated.
You did not supply a valid email address, your registration may be denied. If you have a qualifying email address, but did not use it to register, please contact the helpdesk at helpdesk@nacon.com to correct this information and activate your account.
If you have any other registration questions, please email helpdesk@nacon.com.
For assistance, please email our helpdesk.
Customer support technicians are available Monday-Friday 08:00-17:00 ET.
The appearance of hyperlinks does not constitute endorsement by Syndicus NACON of this Web site or the information, products or services contained therein. Such links are provided consistent with the stated purpose of this web site.